SKU:17149777910
Understanding Customer Needs
Free Shipping on orders over $50
Shipping Estimate
USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Jul 17 - Jul 22
Description
Understanding Customer NeedsLearning Objectives: Identify the different needs of different types of customers Identify ideas to put the "WOW!" into great customer service This course is delivered via eLearning. Delegates can complete the training in their own time. At checkout, please provide the delegate's full name.
Working with Contact Groups
Explain employer and employee responsibilities
Explain the causes of infection
including the Equality Act 2010
Describe how to conduct a risk assessment
as well as behaviours such as self-harm
Identify different types of beer and beer drinks
Excel Views
Identify key allergic reactions and the action you should take
To understand what action planning is and how to use it in a project
Define equality
Identify indicators of excessive alcohol
Quick Dispatch:
Your Understanding Customer Needs orders ship within 1-2 business days.
Delivery Options:
- Standard: 3-7 business days
- Fast: 2-3 business days
- Express: 1-2 business days
Order Tracking:
You'll receive a tracking link by email once your Understanding Customer Needs ships.
Need Help?
Questions about Understanding Customer Needs, sizing, or delivery? We're just an email away.
Live Shipping Estimates:
Enter your location at checkout to see available shipping methods and costs for Understanding Customer Needs in your area.
Get Shipping Estimates
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy