The Human Factor

The Human FactorBy: Kim Vicente What links the frustrations of daily life, like VCR clocks and voicemail systems, to airplane crashes and a staggering hidden epidemic of medical error? Kim Vicente is a professor of human factors engineering at the University of Toronto and a consultant to NASA, Microsoft, Nortel Networks and many other organizations; he might also be described as a technological anthropologist. He spends his time in emergency rooms, airplane cockpits

it’s always Jennie who shines and takes the center stage she was born to

drawn not from abstract reasoning but from careful observation of the world

At a low moment in Williams’s life

he travels through the American Southwest and Alaska

it's perfect for showing young children how the plants we eat grow from the Earth (and NOT in supermarkets)

Features a foreword by former Children's Laureate Chris Riddell

Ackerman is also the author of Birds by the Shore: Observing the Natural Life of the Atlantic Coast

How many zebras are skipping

Kinsley panics

in an economy tempered by compassion

' - KATHY BRODIE

beautifully illustrated guide reveals processes you take for granted